Privacy policy

1. Introduction

Welcome to Pettomono (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our pet products.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Order Information: Details of the products you have ordered.
  • Technical Data: IP address, browser type, operating system, referring URLs, and other similar technical information.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and deliver your orders, manage payments, and communicate with you about your orders.
  • Account Management: To manage your account, provide customer support, and communicate with you.
  • Improvement of Services: To analyze and improve our services, website, and user experience.
  • Marketing: To send you promotional materials and updates about our products, if you have opted in to receive such communications.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party service providers that assist us in our business operations, such as payment processors, shipping companies, and IT service providers.
  • Legal Requirements: Authorities or law enforcement agencies if required by law, or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at: hello@pettomono.com

By using our website and purchasing our products, you agree to the terms of this Privacy Policy.

Pettonomono Enterprise (201903160223)
S-13A-12 Kiara 163, No. 8 Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia.